Quality Manager (Medical & Healthcare EMS) (CMS188/W)

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  • Responsible for the overall Quality department function including supplier quality management, incoming quality control, SPC, in-process control, and outgoing / customer quality assurance;
  • Set quality direction and own quality performance of a sub business unit;
  • Ensure compliance for the implementation and maintenance of quality systems in accordance with ISO 9001, ISO14001, TS/ISO16949, ISO13485 requirements, as well as social responsibility systems in accordance with ISO14001, OHSAS18001 and SA8000;
  • Responsible for new employees training as well as yearly specialized training based on input from job knowledge coverage survey;
  • Ensure compliance of customer quality & regulatory requirements through effective quality planning and collaboration with customer to establish acceptable and realistic quality criteria as early as during NPI stage;
  • Ensure closer of quality issues through root cause analysis and implementation of effective containment and close-loop corrective/preventive actions;
  • Lead and provide support to cross functional managers to ensure corrective actions / quality continuous improvement occurs per committed time line;
  • Initiate joint continuous improvement program with customer to further improve customer satisfaction;
  • Establish business unit and departmental level quality KPI & target, review and report quality performance regularly to ensure target is achieved;
  • Drive and support quality systems and procedures simplification and standardization projects.


  • Degree holder in Electronic / Electrical Engineering background from a recognized institute;
  • Minimum 7 years working experience in Quality related field preferably in electronic manufacturing service environment, with minimal 3 years in managerial position;
  • Written and oral communication skills including ability to understand technical journals, financial reports and legal documents; ability to respond to quality related inquiries or complaints from customers, regulatory agencies; ability to effectively present information to top management and customers;
  • Analytical skills including ability to work with basic mathematical concepts such as probability and statistical inference and applying to practical situations; ability to define problems, collect data, establish facts and draw valid conclusions;
  • Experience in KPI management;
  • Full understanding of 8D and other problem solving technique;
  • Strong verbal and written communication skills in Mandarin & English;
  • Willing to station in Dongguan PRC Plant 5 days per week.