{"id":125407,"date":"2026-11-09T12:00:33","date_gmt":"2026-11-09T04:00:33","guid":{"rendered":"https:\/\/www.vtech.com\/en\/?post_type=job_opportunities&p=125407"},"modified":"2026-11-09T12:26:32","modified_gmt":"2026-11-09T04:26:32","slug":"program-manager","status":"publish","type":"job_opportunities","link":"https:\/\/www.vtech.com\/en\/job_opportunities\/program-manager\/","title":{"rendered":"Program Manager"},"content":{"rendered":"

Job Responsibilities:<\/strong><\/p>\n

* Program Management
\u00b7 Lead NPI and production programs from quotation through mass production.
\u00b7 Coordinate cross-functional teams to achieve project milestones, delivery commitments, and business objectives.
\u00b7 Monitor project schedules, risks, action items, and resource requirements.
\u00b7 Drive closure of customer issues and corrective actions.<\/p>\n

* Customer & Business Management
\u00b7 Serve as the primary contact and account owner for assigned customers.
\u00b7 Build and maintain strong customer relationships to ensure high customer satisfaction and long-term business retention.
\u00b7 Support business growth through new project acquisition, quotation activities, and expansion opportunities.
\u00b7 Lead customer visits, business reviews, and escalation management.<\/p>\n

* Operational Leadership
\u00b7 Work closely with Mexico Operations, PMC, Purchasing, Quality, Engineering, Warehouse, and Production teams to achieve operational targets.
\u00b7 Drive improvements in delivery performance, inventory control, productivity, and cost reduction.
\u00b7 Monitor cost cost of material, inventory exposure, material liabilities, and debtor performance.
\u00b7 Lead recovery plans during supply shortages, customer escalations, or operational disruptions.<\/p>\n

* Strategic Development
\u00b7 Support VTech Mexico’s long-term growth strategy and customer diversification initiatives.
\u00b7 Mentor and develop local PMT talent.
\u00b7 Promote collaboration between Mexico, China, and customer teams to ensure efficient execution.<\/p>\n

* More Experience will be considered as Senior Program Manager.<\/strong><\/p>\n

 <\/p>\n

Working Experience & Skills Required:<\/strong><\/p>\n

Professional Knowledge
\u00b7 Strong knowledge of EMS manufacturing operations and business models.
\u00b7 Familiar with NPI, supply chain management, production planning, costing, quality systems, and customer account management.
\u00b7 Knowledge of Mexico or oversea manufacturing environment is strongly preferred.<\/p>\n

Working Experience
\u00b7 Minimum 5 years of experience in EMS industry.
\u00b7 Minimum 3 years of experience leading program management teams or cross-functional teams.
\u00b7 Proven experience as primary account owner for international customers.
\u00b7 Experience supporting manufacturing operations across multiple regions (China, Mexico, US preferred).
\u00b7 Experience managing NPI, mass production, customer escalations, and commercial negotiations.
\u00b7 Willing and able to travel extensively or be stationed in Mexico when required.<\/p>\n

Computer Skills
\u00b7 Proficient in Microsoft Excel, PowerPoint, Word, and Teams.
\u00b7 Experience with SAP, ERP systems, or equivalent.
\u00b7 Strong data analysis and reporting & presentation skills.<\/p>\n

Other Requirements
\u00b7 Excellent English verbal and written communication skills.
\u00b7 Mandarin and\/or Spanish language capability is an advantage.
\u00b7 Strong leadership, influencing, and customer-facing skills.
\u00b7 Ability to work effectively across different cultures and time zones.
\u00b7 Self-driven, resilient, and capable of working independently in a fast-paced environment.
\u00b7 Valid passport and eligible for frequent international travel.
\u00b7 Willingness to be based in Mexico for extended periods as business requires.<\/p>\n

 <\/p>\n

Qualifications Obtained:<\/strong><\/p>\n

\u00b7 Bachelor’s Degree in Engineering, Business Administration, Supply Chain Management, Project Management, or related disciplines.<\/p>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"template":"","job-type":[58],"class_list":["post-125407","job_opportunities","type-job_opportunities","status-publish","hentry","job-type-contract-manufacturing-services"],"acf":[],"yoast_head":"\nProgram Manager <\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vtech.com\/en\/job_opportunities\/program-manager\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Program Manager -\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vtech.com\/en\/job_opportunities\/program-manager\/\" \/>\n<meta property=\"og:site_name\" content=\"VTech\" \/>\n<meta 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