Responsibilities:

• Establish and monitor quality management systems and programs for product quality, manufacturing quality, customer and supplier quality
• Manage customer incident cases and fulfil customer audits and requirements
• Lead all assigned quality projects, drive problem-solving process and present proposals for solutions
• Align and track project deliverables, report on progress and prepare presentation for internal and customer stakeholders
• Identify areas of opportunities and gaps to drive technical audit and inspection, lab testing process excellence across different categories and countries

Requirements:

• 5+ years’ experience in quality assurance in sizable electronics consumer product or electronic toys industry, with at least 3 years at managerial level
• A good technical knowledge of electronic consumer products, factory production and operation process
• Familiar with the international toys safety requirements (Physical, Chemical, & Electrical)
• Strong analytical and problem-solving skills with a process-oriented thinking and end-to-end mindset
• A self-starter who anticipates potential issues and acts to prevent them
• Strong ability to work with regional and headquarter team for results
• Frequent travel to China factory (Around 60%)
• Occasional travel to our Penang plant for project transfer