Program Manager (CMS256/W)

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  • Main contact between factory and customers
  • Oversee all commercial aspects including sales development, RFQ, contract review, NPI / MP launch, order fulfilment, scheduling, cost control, coordination and implementation of products and services for assigned customer accounts
  • Conduct regular Business Review with customers
  • Establish sustainable customer relationships, with the overall focus to ensure customer satisfaction and retention in order to generate business growth
  • Ensure effective communications and successful execution of customer programs by cross-functional teams
  • Lead project team & operations to meet internal & external customers' KPI targets
  • Leverage resources between projects
  • Develop talents from the team



  • University graduate in Business, Management, and/or Engineering discipline
  • Minimum 5 years’ relevant experience in managing EMS customers account in electronic manufacturing industries, with 2 years' solid experience in supervisory position
  • Good business sense and mindset
  • Good command of written and spoken English and Mandarin
  • In-depth knowledge and practical experience in electronics product development and manufacturing process flows
  • Successful track records in growing business by meeting or exceeding internal & external customers' satisfaction.
  • Excellent listening, negotiation, problem solving and presentation skills
  • Familiar with ERP system preferably SAP
  • Stationed in Malaysia with occasional overseas travelling

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