Quality Manager

Ref: VTE380

Responsibilities:

  • Establish and monitor quality management systems and programs for product quality, manufacturing quality, customer and supplier quality;
  • Manage customer incident cases and fulfil customer audits and requirement;
  • Handle customer complaints/ feedback and lead the Corrective & Preventive Action;
  • Lead all assigned quality projects, drive problem-solving process and present proposals for solutions;
  • Align and track project deliverables, report on progress and prepare presentation for internal and customer stakeholders;
  • Identify areas of opportunities and gaps to drive technical audit and inspection, lab testing process excellence across different categories and countries.

Requirements:

  • Degree in Engineering or related disciplines
  • 6 years’ experience in quality assurance in sizable electronics consumer product or electronic toys industry, with at least 3 years at managerial level;
  • 6 years’ experience in quality assurance in sizable electronics consumer product or electronic toys industry, with at least 3 years at managerial level;
  • A good technical knowledge of electronic consumer products, factory production and operation process;
  • Familiar with the international toys safety requirements (Physical, Chemical, Electrical);
  • Strong analytical and problem-solving skills with a process-oriented thinking and end-to-end mindset;
  • A self-starter who anticipates potential issues and acts to prevent them;
  • Strong ability to work with regional and headquarter team for results;
  • Frequent travel to China factory (Around 60%);
  • Occasional travel to our Penang plant for project transfer.

Personal data collected will be used for recruitment purposes only.

Applicants not invited for an interview within 4 weeks may consider their applications unsuccessful. We will retain the applications for a maximum period of 6 months and may refer them to suitable openings within our Group.

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