VTech Holdings Limited
20
VTECH SUSTAINABILITY ACTIVITIES
Eco-Friendly Products
Our technical team has thought out
of the box to extend the lifecycle of
our products. Compatibility is one
of the key principles for all VTech
products. By integrating the ULE
DECT technology in our products,
a standardised consumer-friendly
technology that has significantly
longer range and is less complex
to install in comparison to other
technologies, it makes our products
become more interchangeable and
greatly expands the coverage of
the wireless communication and
monitoring system. By adding the
ULE sensors, IP hubs and Wi-Fi
cameras to the baby monitor, it
extends the functionality of baby
monitor to a Smart Home device with
the wireless monitoring system.
VTech also continues to embed
the eco-design principles into our
products. We have launched a series
of DECT cordless phones with the
Blue Angel eco-label, certifying that
those models meet the German
standards of low radiation. As for
our DECT cordless phones with
Energy Star eco-label, the switching
power supplies also have less power
consumption compared with the
conventional models.
To ensure that our consumers are well
informed of their choices of purchase,
all the related product specifications
and information are clearly shown
on the gift box and on our corporate
product website.
Design for Excellence
VTech products comply with the highest
international and local environmental
and safety standards. All our products
also meet the specific standards and
requirements on material usage, energy
consumption and disposal method in
the respective markets. A list of the
environmental and safety standards for
our products is shown on page 51.
Design for Quality
VTech is committed to designing and
manufacturing products that meet the
highest international and local health
and safety standards. The details of
our product environmental and safety
standards are listed on page 51.
All VTech products follow robust
specifications on banned and restricted
substances. Our products, including
TEL products and ELPs, sold in the US
and Europe are RoHS2 (Restriction of
Hazardous Substances) compliant, and
our products sold in Europe comply fully
with REACH (Registration, Evaluation,
Authorisation and Restriction of
Chemicals). VTech has implemented a
stringent quality control system, from
incoming materials to final products
assessment, to ensure that all materials
used in our products are compliant
with both the international and local
standards and requirements.
VTech Quality Control
System
Upholding the highest quality standards
of our products, VTech’s manufacturing
facilities for ELPs, TEL products and
CMS, are all certified with ISO 9001.
VTech has implemented a
comprehensive quality management
system to set up quality assurance
policies and procedures, and define
the organisational structure and
responsibilities to review the quality
of our products on a regular basis. Our
quality control system includes
the incoming materials inspection,
in-process quality audit, finished goods
quality assessment, and after-sales
quality management to ensure that
all our products meet the required
specifications and are free from defects
in both materials and workmanship at
the time of delivery.
Incoming Materials
• New Component
Evaluation
• Supplier Quality Audit
• Incoming Materials
Inspection
• RoHS2 & REACH
Contro
l
Manufacturing
Process
• In-Process Quality
Audit
• Out-Going Quality
Control
• RoHS2 & REACH
Control
Finished Products
• Product Reliability
(Product Testing)
• Hardware Evaluation
• Software Evaluation
• Human Factor
Evaluation
After-Sales Quality
Management
• Call Centre
• Warranty Service
