In the interests of sustainability and to manage risks to VTech and its customers, we monitor supplier quality as well as suppliers' environmental and ethical performance.
In our procurement of supplies and services we use fair and objective criteria: price, quality, delivery capacity, reputation for service and integrity, social and environmental responsibility.
We work closely with our approved suppliers and encourage them to follow our key Corporate Social Responsibility initiatives. These cover four broad areas: labour, the environment, ethical standards, health and safety.
Before placing orders, we engage with new suppliers to understand their risk profile and each supplier is given a risk category rating. All new suppliers must then pass a comprehensive supplier audit. For critical safety-related components and materials, we conduct examinations at early-stage manufacturing to identify non-compliance issues and implement corrective actions.